Shipping and Collection

When you buy The Paris Pass online, you can choose to either have your order shipped to you or to collect it once you arrive in Paris.

in Paris€2

Pick up from our central Paris collection desk. Open 7 days a week

Standard Shipping€3.95-9.95

Our Standard Worldwide Shipping option takes up to 15 working days and up to 6 working days in the UK

Express Shipping€9.95-39.95

Shipped worldwide within 4-6 working days using the courier


Getting Your Paris Pass Shipped - we ship Globally!

If you choose to have your Paris Pass order shipped to you, you must allow for an appropriate amount of time between placing the order and your planned departure to Paris. Please refer to the table below for estimated shipping times and the associated costs of shipping.

The Paris Pass strongly advises against shipping to hotels and third parties. Any shipping to hotels or third parties are entirely at the risk of the customer and The Paris Pass cannot accept any liability for these packages.  We are unable to send FedEx orders to a PO Box address or to addresses in the Armed Forced, USA.

Charges & Timing for Shipping

Collection Cost Time
Redemption Desk in Paris €2.00 Same Day*
UK Delivery Shipping Cost Shipping Time
Standard UK Shipping €3.95 6 working days
Express UK Shipping** €9.95 4 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping €9.95 15 working days
Express Worldwide Shipping (FedEx) €39.95 6 working days

Please Note: Delivery times listed above are for guidance only. ‘Working Days’ do not include weekends or Public Holidays in the UK or in the destination country. All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards

Collecting Your Paris Pass

If you choose to collect your order in Paris you will need to print and bring with you the Paris Pass voucher which is emailed to you on completion of your online order. Your Paris Pass order can be collected from:

Paris Pass Desk
74 Rue de Cléry,

london pass image

Nearest Metro: Sentier

Directions from Sentier
1) Take Exit 1 marked‘ Sortie 1, r du Sentier
2) On reaching street level, cross over at pedestrian crossing to the beginning of Rue de Cléry’.
3) Continue straight for 400 metres (4/5 minutes) to 74 Rue de Cléry (Paris Pass collection office is on the right hand side).

Opening hours:
Monday – Friday: 10.00am – 3.30pm
Saturday – Sunday: 10.00am – 1.00pm

Half Day Opening 10.00am – 1.00pm: 
Easter Monday (April 17)
VE Day (May 8)
Ascension Day (May 25)
Whit Monday (June 5)
Bastille Day (July 14)
Assumption (August 15)
All Saint’s Day (November 1)
Armistice Day (November 11)

Easter Sunday (April 16)
Labour Day (May 1)
Christmas Day (December 25)
New Year’s Day (January 1)