Shipping and Collection

When you buy The Paris Pass online, you can choose to either have your order shipped to you or to collect it once you arrive in Paris.

in Paris€3.99

Pick up from our central Paris collection desk.

Standard Shipping€3.95-9.95

Our Standard Worldwide Shipping option takes up to 15 working days and up to 6 working days in the UK

Express Shipping€9.95-39.95

Shipped worldwide within 4-6 working days using the courier

Getting Your Paris Pass Shipped - we ship Globally!

If you choose to have your Paris Pass order shipped to you, you must allow for an appropriate amount of time between placing the order and your planned departure to Paris. Please refer to the table below for estimated shipping times and the associated costs of shipping.

The Paris Pass strongly advises against shipping to hotels and third parties. Any shipping to hotels or third parties is entirely at the risk of the customer and The Paris Pass cannot accept any liability for these packages.  We are unable to send FedEx orders to a PO Box address or to addresses in the Armed Forced, USA.

Charges & Timing for Shipping

Collection Cost Time
Redemption Desk in Paris €3.99 Same Day*
UK Delivery Shipping Cost Shipping Time
Standard UK Shipping €3.95 6 working days
Express UK Shipping** €9.95 4 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping €9.95 15 working days
Express Worldwide Shipping (FedEx) €39.95 6 working days

Please Note: Delivery times listed above are for guidance only. ‘Working Days’ do not include weekends or Public Holidays in the UK or in the destination country. All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards

Collecting Your Paris Pass 

If you choose to collect your order in Paris you will need to print and bring with you the Paris Pass voucher which is emailed to you on completion of your online order. Your Paris Pass order can be collected from:

Big Bus Information Center
11 Avenue de l'Opéra
75009 Paris

Everyday from 10:00AM to 5:00PM