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- Does The Paris Pass come with a guidebook?Once you buy a Paris Pass you will be offered a free 120+ page extensive guidebook (available in three languages) detailing every attraction, as well as other various shopping and dining offers for you to take advantage of on your trip.
- What are the main benefits of The Paris Pass?
The Paris Pass is the complete sightseeing package. It includes a Paris Museum Pass with free entry to over 55 premier museums and monuments, as well as a Paris Attraction Pass with free entry to Paris’ top attractions.
You can travel the metro, buses and RER within central Paris for free with a Paris Visite Pass and take a hop-on, hop-off Paris Big Bus Tour with an unlimited use ticket valid for 1 day.
Don’t worry about waiting in line, skip the long queues at some of the busiest attractions and landmarks in the city and get clued up with our free guidebook with top tips and a map of the area.
The Paris Pass included the complete package, not to mention many more special offers from shopping to eating!
- Can I skip the lines?
Yes, if you have a Paris Pass you qualify for fast track entry into many museums and attractions in Paris, particularly: The Louvre, The Musee D’Orsay, Centre Pompidou & Grevin Wax Museum.
- Is there any benefit in buying the pass now?
If you purchase the Paris Pass in advance, online, then you have the option to get it posted to you before you travel. This allows you to plan in advance and make an itinerary with the information provided to you in our guidebook.
Then, as soon as you arrive in Paris, you can start using your card!
The Paris Pass will be valid 12 months from the date of purchase.
- What are the normal costs of the attractions?The entry costs for all attractions vary and may be over €30.00 for an adult ticket. To see how much you could save on normal entry costs, browse our Paris attractions section for a comparative entry cost to see how much you can save with the Paris Pass.
- Does the pass include all of Paris’s attractions?
The Paris Pass includes free entry into over 60 Paris museums and art galleries, as well as entry into popular tours and cruises.
- Can I visit the same attraction twice with my Paris Pass?The Paris Pass only allows single entry to each attraction. Repeat entry is not allowed.
- Where can I use The Paris Pass? Which attractions are included?The Paris Pass can be used in over 60 attractions, museums and galleries, as well as tours and cruises. For example Palace of Versailles, The Louvre, Notre Dame Cathedral, Paris Opera House and the Seine River Cruise.
- Are the attractions open all year round?
Usually, the majority of attractions included on The Paris Pass are open all year round, however, there may be some partial closures around Christmas and New Year.
Check the opening hours and dates for each attraction in advance to help plan your trip.
- How do I find out an attraction’s opening times and closing times?
Alternatively, check your complimentary guidebook sent out with every Paris Pass order.
- Is The Paris Pass suitable for those with disabilities and their carers?
Some attractions may offer carer places or free entry to visitors with disabilities, so The Paris Pass might not be the most suitable for them as requirements vary from attraction to attraction. Please contact them directly for further information.
- How much can I save with The Paris Pass?
With prices starting at just €165 for an Adult pass, the Paris Pass entitles you to free entry to over 60 museums, free travel, a free hop-on, hop-off bus and much more.
To see just five top attractions in Paris; Paris Bus Tour, French Wine Tasting, Palace of Versailles, Seine River Cruise and the Louvre Museum it would cost you €102 in total, if you were to buy an entry ticket per attraction.
So you’re making a staggering saving on being able to visit over 60 top attractions in Paris for free!
- Which Paris Pass offers the best savings?
The 6 day Paris Pass is the most economical, working out at under €14 a day when you include the cost of a 6 day travelcard already rolled into the price. For instance, the 6 day Paris Pass is €239 - so each day would work out as just over 39 EUR, but if you were to buy a Travelcard as well that would cost over €53 EUR. So you're really only spending €14 a day to access the top attractions as well as make the most of unlimited travel!
- How much does a Paris Pass cost?
The Paris Pass price depends on who you’re buying the pass for, i.e., Adult, Teen, Child, and how long the duration of the pass is.
Note: the longer the duration, the better value the pass.
- If I order online how do I receive The Paris Pass?
If you order the pass online through the website, you will have the option of choosing a delivery address or alternatively, the option to pick it up at the redemption centre in Paris.
- Can I buy The Paris Pass when I am in Paris?
Paris Pass Desk
74 Rue de Cléry,
- Can I buy The Paris Pass at the Airport?
Paris Pass Desk
74 Rue de Cléry,
Alternatively you can order your Paris Pass through our website and get it delivered to a home address or pick it up in Paris when you arrive.
- How do you define a child?You can buy a Child Passes for 4-11 year olds and you will need a Teen Passes for 12-17 year olds.Adult Passes are 18 year olds and above.Please note: Teen Passes do not come with a Museum Pass included. If a Teen is planning on visiting museums and monuments unaccompanied by an adult, an Adult Pass is required.
- How much would a standard daily Travelcard cost?1 day travel ticket would normally cost €12, so you’d be making a significant saving if you were to buy the 6 day Paris Pass, with the Travelcard included in the price of the pass.
- Do you offer discounts for groups, students or senior citizens?
Because the Paris Pass has been specially created to help visitors save both time and money, we do not offer any further discounts when booking.
- Can I buy The Paris Pass for a group?
You can purchase up to 20 tickets per ticket type when you buy online. The Paris Pass, however, is not designed for large groups of travellers and in some cases large groups may be turned away from certain attractions.
If you are travelling in a large group, contact each attraction in advance to avoid any disappointment.
Please note: Teen Paris Passes do not come with a Museum Pass included. If a group of Teens will be visiting museums and monuments unaccompanied by an adult, an Adult Paris Pass will be required.
- How do I use an offer code or discount code?Enter and redeem your offer code on the checkout page after you have chosen your product(s).Note: Offer codes cannot be used in conjunction with any other discount.
- Why haven't I received my email confirmation?
Your email confirmation should normally arrive in your inbox a few minutes after completing a transaction/purchase. If you haven't received an email confirmation then we recommend you check your spam filter or junk folder.
If you still cannot locate an email then please send a request through to our customer service team confirming your email address and order reference number.
- Do children travel free on Paris public transport?Children under 4 years can ride Paris transport for free.
- Where can I travel with the Paris Visite Travelcard?The Paris Pass includes a Travelcard called the Paris Visite Pass. This gives you unlimited use of Paris’ public transport, including Metro, RER overground trains, buses, trams, SNCF and the Montmartre Funicular.
- Is the transport limited to certain hours of the day?The Metro is open from 05:30 until 01.15 and on Fridays this extends to 02:15.Local buses, RER and the rail network’s hours of service may vary so consult RATP before you travel.
- How does The Paris Pass work?
The Paris Pass is designed to help save you money and time when visiting the capital. It’s simple and easy to use and combined with an extensive free 120+ page Guidebook, app and website, we can help you plan your visit to Paris.
The Pass is a package made up of different elements: the Paris Museum Pass which gives you free entry to over 55 of Paris’s most famous museums; the Paris Attractions Pass which provides free entry to Paris’s best attractions including Musee Grevin, Seine River Cruise and a Wine Tasting experience; a Paris Visite Pass, which allows you to travel for free on the Paris transport system; a hop-on, hop-off free Paris Bus tour and many other discounts and offers.
Once activated, you can use your pass on for the length of your pass duration, on consecutive days.
Valid for 12 months from the date of purchase, the Paris Pass is your complete sightseeing package to Paris.
- Who is The Paris Pass for?
EVERYONE! The Paris Pass has something for everyone including families, couples, children, adults, first time visitors, repeat visitors, long haul visitors, short stay visitors, independent travellers, international visitors as well as French and local residents.
The Paris Pass is for anyone who wants to save money and time whilst visiting one of the most exciting cities in the world.
- Does The Paris Pass include any night time activities?
Although the Paris Pass is predominantly to be used for day time attractions and activities, you can enjoy other offers like The Lido for spectacular shows, or grab a late night snack at Hard Rock Café.
- Who is behind The Paris Pass?
The Paris Pass is owned and managed by sightseeing and tourism experts The Leisure Pass Group.
The Leisure Pass Group have successful products throughout Europe including The London Pass and Berlin Pass.
The Leisure Pass Group has won several industry awards including most recently the Silver Prize for Best Holiday Attraction Ticket Provider at the 2012 British Travel Awards.
- How long is the Paris Pass valid for?
The Paris Pass if valid for the duration of the pass purchased; ie, 2, 3, 4 or 6 days. These days must be used on consecutive days.
Your pass will be activated as soon as you go to your first attraction, or activate it on any public transport, so be aware that if your pass is activated at 5pm or in the evening, this will count as your first calendar day.
The Paris Pass is valid for 12 months from the date of purchase, so it makes the perfect gift for anyone planning to travel later in the year. Likewise, if you aren’t sure of when to plan your trip, you can purchase the pass in advance and with the help of our guidebook, start planning an itinerary before you go.
- When can I start using the Pass?
You can use your Paris Pass as soon as you have it! To begin using it you must first sign and date the Paris Pass, Paris Museums and Monuments Pass and the Paris Visite Travelcard.
In addition you must write the serial number of the Paris Visite Travelcard on the ticket that is passed through the ticket machine. The card and ticket must be kept together at all times and both must be shown in the case of inspection.
Once activated at an attraction, that will count as your first day and you can start using it straight away to take advantage of the great savings and discounts on offer for the duration of your pass.
- Are the 2 day, 3 day, 4 day and 6 day passes for consecutive days?Yes, the passes run on a consecutive day basis. If you have a 2 day Paris Pass and activate your pass on a Monday that will be included as the first day and your last day will be Tuesday.Note: if you start using your pass in the late afternoon or evening that will still count as your first day.
- What happens if I change the date of my trip to Paris?Your Paris Pass (as well as your email confirmation voucher if you planned to collect your order in London) is valid for one year from the date of purchase.
- How long is my Museum Pass valid for?
Your Museum Pass part of the package is valid for the duration of the Paris Pass you selected - apart from 3 Day Paris Pass holders who have a 2 Day Museum Pass.
- How do I contact the Paris Pass by telephone?To contact the Paris Pass team from within the UK call us on 020 7293 0972. For international calls the please use +44 20 7293 0972.
Safety Of Buying Online
- If I buy online, how will I get my pass?You can choose to have your Paris Pass delivered to you before you travel, however you must allow 10-15 working days from your order date for the delivery.
Alternatively, you can opt to collect your order once you arrive in Paris.
The Paris Pass collection point is at the Grand Rex Cinema in central Paris. Full address details and opening times can be found here.
- What payment options do you accept on your website?We accept Visa, MasterCard, Delta/Connect.
- Is it safe to buy the Paris Pass online?Yes. We use secure encryption functionality to ensure your personal details are kept safe and unobtainable by others when buying online.
Once the transaction is processed this functionality deletes your card number from our records, so there is no way that anyone can access the number through our website.
We also use McAfee Hacker Safe software and a popular card processer SagePay to ensure our customers details are as safe as possible.
Christmas & New Year
- Can I use the Paris Pass over the Christmas period and New Year?
Yes. However, please be aware that some Paris Pass attractions and transport networks may operate restricted opening times or close for business during the Christmas and New Year period.
Customers are advised to contact attractions before visiting to confirm opening times, and to avoid 25th December when planning your Paris Pass usage. Your Paris Pass will be valid for the consecutive days purchased even if you are unable to use the pass on one or more of those days.
Our 30 Day Money Back Guarantee gives you the right to cancel your order for The Paris Pass (including the Carte Musée and Paris Visite) within 30 days of completing of your online order. Note: this does not affect your statutory rights.
To cancel, you must contact us by email (firstname.lastname@example.org) within 30 days of ordering online.
If you cancel your order you must return The Paris Pass (including the Carte Musée and Paris Visite) it to Leisure Pass Returns, PO BOX 25, Melton Mowbray, Leicestershire, LE13 1ZG, UK, within 30 days.
You are responsible for the cost of returning The Paris Pass (including the Carte Musée and Paris Visite).
You do not have the right to cancel your order for The Paris Pass (including the Carte Musée and Paris Visite) within the 30 Day Money Back Guarantee if you have activated The Paris Pass or otherwise started using The Paris Pass and / or any products included.
Our Extended Money Back Guarantee (if taken for a 2.5% fee) gives you the right to cancel your order within 12 months of purchasing online. You must contact us by email (email@example.com) within 12 months and return your order to us – address details above. You do not have the right to cancel your order for The Paris Pass (including the Carte Musée and Paris Visite) if you have activated the Paris Pass or otherwise started using The Paris Pass (including the Carte Musée and Paris Visite). All refunds will be minus the 2.5% fee.
The Paris Pass may only be used by the card's signatory on consecutive calendar days only. Once signed it is non-transferable. It is non-refundable, outside of the 30 day Money Back Guarantee or Extended Money Back Guarantee terms. No replacements or refunds can be offered for lost or stolen cards.
The Paris Pass does not give admission to temporary exhibitions or guided visits, or to any attractions when they are closed. Please note that most museums are closed Monday or Tuesday.
The Paris Pass is valid for use within 12 months following date of purchase unless otherwise specified. Once activated it will expire at the end of consecutive days purchased.
Opening times of participating Locations fluctuate from time to time and users of information on this website are advised to check with the Location concerned prior to visiting in order to ascertain the opening times.
The opinions expressed on this website are no more than fair comment of the authors and are not the opinions of the Publishers.
All offers, participants, attractions and services listed on this website are contractually bound with the Publishers to offer benefits, discounted, or free entry to Paris Pass holders, as well as other genuine offers and discounts where applicable. The Publishers have taken all reasonable care to ensure that only properly run and reputable locations of good standing are within the Paris Pass scheme. That said, the Publishers shall not be liable for any deficiencies in service, quality of merchandise or health and safety concerning any particular Attraction.
All and any complaints or claims for redress must be made directly to the Location concerned.
The Publishers shall not be responsible if any Location, contrary to the terms of its Contract with them, unlawfully and with no good cause, refuses free admission or other genuine offers and discounts where applicable. The Publishers will use reasonable endeavours (where such refusal is unreasonable and/or in breach of Contract) to facilitate admission or other genuine offers and discounts to Paris Pass holders by the Location concerned; however, if the Publishers should fail in their attempts, they shall not be liable for any loss, damage, expense, or inconvenience suffered, in whole or in part.
Whilst the Publishers will have used all reasonable endeavours to ensure that the information contained on this website is accurate, they shall not be liable for any loss, expense, damage or other inconvenience caused, in whole or in part, by reliance upon such information. The user of the information does so at his own risk.
Holders of the Paris Pass recognise and accept that they visit any Location voluntarily and entirely at their own risk.
The Publishers are not in any way responsible for the conditions of the Location or venues or third party acts or omissions at any Location, venue, or service.
Registered Company Name: Leisure Pass Group Limited | Company Number: 3497724
Place of Registration: England & Wales | Registered Office Address: 75 Wells St, London W1T 3QH, UK
Yes! It is completely safe to buy the Paris Pass online!
Your credit or debit card information is secure at all times and there is really no need to be nervous about buying the Paris Pass on the internet.
The Leisure Pass Group take security very seriously and use state of the art and secure sockets layer (SSL) technology. SSL or 'secure mode' means that all of your details are encrypted to help keep them secure.
Encryption creates billions of code combinations to protect each transaction made on our site, so your card and personal details cannot be viewed by anyone else using the internet.
As soon as you access the "details" page of our purchase process, ie. before you enter any personal or payment details, your browser will go into secure mode.
You can check that you are shopping in a secure environment by looking for a locked padlock or a key icon at the bottom or top of your screen.
Within the purchase process we also ask for your card billing address as an additional security check.
Paris Pass payments are processed by a trusted third party payment processing company - Sagepay - who encrypt all credit or debit card information and authorise payments directly.
Neither Sagepay nor the Leisure Pass Group retain your credit card details after purchase. This is why you need to enter your card details each time you order.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.