The Paris Pass Money Back Guarantee gives you the comfort of knowing that should you be unable to use your Paris Pass, you will receive a full refund.

When you buy the Paris Pass online, you will be given the option to guarantee the passes for a charge of just 4.5% of the total order value.

The Money Back Guarantee gives you an extra level of protection should you not use your Paris Pass.

Simply let us know you are excerising your Money Back Guarantee and return your non-activated pass to us, and we will issue you with a full refund.

Please  make sure you read the Paris Pass terms and conditions prior to purchase for full details.

How Do I Claim?

Should you need to claim on your Paris Pass Money Back Guarantee, simply email us at info@parispass.com with your full name, your Paris Pass order reference number and details of your request.

We will process your claim within five working days by either refunding your order value to your credit card or issuing a replacement Paris Pass.

Benefits of Money Back Guarantee

We understand your travel plans may change. That is why we offer the comfort and security of knowing your purchase is 100% refundable with our Money Back Guarantee policy option.

• Buying as a gift? - A Paris Pass is a unique and fun gift for anyone.  And with Paris Pass insurance your purchase is protected, making it a safe option for every hard to please person on your gift list.

Please note: The Money Back Guarantee is offered only on this site. Refunds cannot be offered for Passes purchased on any site other than www.parispass.com. Money Back Guarantee is offered during our booking process.