Contact > faqGeneral
What does the Paris Pass provide?
Can I use the Paris Pass during Christmas and New Year?
How long is the Paris Pass valid for?
When can I start using the Pass?
Purchasing The Paris Pass
Can I buy the Paris Pass in Paris?
Can large groups buy the Paris Pass??
Do you offer any concessions?
What happens if my Pass is lost or stolen?
How do you define a teen versus a child for the Paris Pass?
Do you offer refunds on the Paris Pass?
What does Paris Pass Money Back Guarantee include?
Are there any discount for families/ students/ pensioners?
I haven't received my email confirmation yet?
Where can I skip ticket lines with The Paris Pass?
Can I visit any attraction more than once with The Paris Pass?
How do I find out opening and closing hours on attractions and museum I plan to visit?
What attractions, museum, art galleries, monuments and tours are included on The Paris Pass?
How much can I save with The Paris Pass?
Which Paris Pass offers the best savings?
How does the travel card work?
How far does the travel card take me? How far do Zones 1-3 cover?
Is transport limited to certain hours of the day?
Can I use my travelcard to visit...?
Safety Of Buying Online
If I buy online, how will I get my pass?
What payment options do you accept on your website ?
Is it safe to buy the Paris Pass online?